Seemingly these days, everyone is subject to the questionable ways airline treat their patrons. From losing luggage, to terrible handling of situations on the ground and in the air, there are very few companies that get the gist of good customer service. RJD2, on a flight from San Francisco, has been the latest to receive such poor treatment.
Aboard the American Airlines flight, Ramble Jon Krohn, whom would think that with as much experience he has accumulated over his years of touring, has thought about the type of luggage that would be allowed. The AA crew didn’t think so.
Ok. Furious. Livid. Astounded. Lee at gate 56B of @AmericanAir just forced me to check a soft bag with records in it AFTER i literally…
— RJD2 (@rjd2) April 10, 2016
Placed the item in the carry-on sizing device.
— RJD2 (@rjd2) April 10, 2016
After a heated exchange with personnel, he continues to take to twitter to air his grief.
I have been flying wirh the exact same bag for the last 12 years, putting thus same SOFT bag underneath the seat for 12 years @AmericanAir
— RJD2 (@rjd2) April 10, 2016
Even American Airlines gets involved on Twitter.
Yes. I know. It did. I can prove it with a photo of the bag IN the sizer when i land. https://t.co/Z6aFzoseAO
— RJD2 (@rjd2) April 10, 2016
While allowed on the plane, eventually, his record collection was not. Continuing to vent and responding to supports while in the air, everyone involved, including the American Airlines social media correspondent, were concerned about the arrival of the precious cargo. Upon landing, R2J2 tweeted that all seemed well safe a couple of dings.
Minor damage to fabric but no loss or damage to actual records. They live to fight another day. As do I. Thanks yall for the concern!
— RJD2 (@rjd2) April 10, 2016
Having the last word, Krohn, posted a picture of his records bag fitting snug and secure in the carry or check pre-flight indicator.
The bag in question: pic.twitter.com/sl4jwY3zvf
— RJD2 (@rjd2) April 10, 2016
